If you need to import numbers that are outside of the US and Canada using the Chrome Extension, you will need to make sure that your account's Country Code is set correctly in case you come across any numbers which are formatted on the page without a Country Code!

(TextUs uses E.164 formatting, which is the international telephone numbering plan that ensures each device on the network has a globally unique number.)

Examples of number formats that will import correctly regardless of TextUs Country Code setting:

+44 2071 838 750
4902071838750
13034423223
0442071838750
00442071838750

Examples of number formats that will import with the set TextUs Country Code at the beginning:

2071838750
0 2071 838 750


In the below example, the phone number on the page is 0 7123 456 789:

When the account's Country Code is set to Germany, the number is imported as:

+49 7123456789

When the account's Country Code is set to UK, the number is imported as:

+44 7123456789

If the account's Country Code was set to US (default), it would be imported as:

+17123456789

Did this answer your question?